One Monterrey Aeropuerto Hotel, Monterrey

Our experience started off rocky when our original hotel reservation fell through, but we were incredibly grateful to find this place for two nights. The staff greeted us with genuine smiles and a readiness to assist, making us feel valued. The rooms, while functional and smaller than expected, met our needs. The pressure in the shower left much to be desired, and we faced some hassle with the key cards getting scrambled near our phones. Still, the wonderful staff really made our stay memorable despite these minor issues.

I had a bit of a rocky start when my original hotel messed up my reservation, but I was relieved to find this place. The staff at the front desk were absolutely wonderful and made me feel welcome right away. The rooms were functional but on the smaller side, which wasn’t a big deal for me. However, I did notice some issues like low water pressure in the shower and problems with the room keys getting scrambled near my phone. Overall, the hospitality of the team made up for these inconveniences.

Despite a rough start with a pressing hotel issue, I was impressed by the welcoming staff from the moment I arrived. The rooms, while smaller, served their purpose well, but the shower pressure was inadequate, and the key cards were a nuisance. Overall, the friendliness and willingness to help from the staff made the experience much better.

We had a bit of a rocky start due to an unexpected hotel issue, but this place really turned things around for us. The staff greeted us with such warmth and helpfulness that we felt taken care of right away. The rooms are compact yet functional, though I did notice some issues with the shower pressure and the access card scrambling. Overall, the friendliness of the staff more than made up for these small inconveniences.

We had quite a rocky start after our original hotel fell through, but luckily we found this place! The staff were absolutely amazing, welcoming us with smiles and helping us any time we needed something. While the rooms were functional, they were a bit small for my taste. The water pressure in the shower was a bit on the weak side, and I found the key cards were a hassle as they would scramble near my phone. However, the friendly and accommodating staff certainly made up for these issues.